Advanced Operator - Bilingual, German and English

Invisible Technologies • Full-time • Remote • 4w ago

Description:

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.
Invisible works with food delivery companies and helps them onboard new stores daily by running processes.
This position is the process of Merchant Recruitment Sourcing. We assist our on-demand delivery partner in sourcing potential new merchants to onboard to their platform.
The successful candidate has the following skills and traits: Provide great customer experience - soft skills including Active Listening, Empathy, and Problem Solving to create a positive human experience through activation outbound phone calls.
A professional communicator - clear spoken German and English language with well structured communication.
Software experience - 6+ months Salesforce, spreadsheets
Accuracy, precision, and attention to detail - Ability to follow process and procedure as well as calling guidelines. Maintain 97% + process accuracy and call quality.

Requirements:

Proficient in German & English with ability to write, read & speak fluently with clear annunciation.
Comfortable and confident conversational skills on the phone
High Speed Internet - Min. >50 Mbps Download and >5 Mbps Upload
Fluent typing skills - Min. 30 words per minute with 0 errors
Eager to learn
Availability of at least 8 hours per day, 6 days per week, 9am - 5pm CET

Benefits:

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