Virtual Learning Assistant (VLA)s needed to support virtual (online) activities. Casual. Flexible, outside usual business hours, weekend work

Are you passionate about making a difference in rural and remote healthcare? If so, the Australian College of Rural and Remote Medicine (ACRRM) is seeking dedicated Virtual Learning Assistant (VLA) to support virtual (online) activities.

Casual. Flexible, outside usual business hours, weekend work

About ACRRM:

ACRRM is a leading medical college committed to improving healthcare in rural and remote areas of Australia. We provide education, training, and support to medical professionals working in these challenging environments. By fostering excellence in rural healthcare, we aim to enhance the well-being of individuals and communities across the nation.

Position Overview: The Virtual Learning Assistants (VLA), supports the various virtual events across the College in the delivery of virtual learning activities, study groups and assessments (exams) to ensure the functions and practices of training, assessment and education are delivered in alignment with the Australian College of Rural and Remote Medicine’s broader strategic objectives.

This also includes contributing to a high performing team, supporting staff to deliver member and community objectives and role modelling the behaviours that underpin a high-performance focused culture.

Key Responsibilities:

Provide technical support for participants/presenters to access and use virtual learning tools.
Ensure all participants/presenters have access to the virtual learning or assessment activity
Ensure all participants/presenters have functioning audio-visual access
Assist with any technical issues as they arise
Record and report technical issues/incidents requiring follow up within 24hrs
Support candidates with briefing and debriefing sessions
Introduce presenters/facilitators/examiners
Manage session timings
Deliver outstanding customer service to participants/presenters

Requirements:

Proficiency in using various technology systems/platforms i.e. Zoom, Teams and other Microsoft products and database including SharePoint.
Fast learner, the ability to work independently as well as collaboratively in a team environment
High attention to detail and accuracy
Excellent communication skills, both written and verbal
Proactive problem-solving skills and ability to remain calm under pressure

This is a casual role, with ability to work from a range of locations across Australia. The role requires working outside business hours and weekends.

As part of living our values, we uphold Optimism, Conviction, Courage and Inclusiveness. We respect, inspire and support each other and we believe in an inclusive workplace reflective of communities in which we live and serve. We are an open and welcoming group of diverse individuals, unified by a common purpose. As a core deliverable of our Innovate Reconciliation Action Plan we welcome and encourage applications from people who identify as part of the Australian Aboriginal and/or Torres Strait Islander community.

Please direct any enquiries via email at hr@acrrm.org.au. Applications via this email will not be considered.

Be part of an organisation where you can make a real difference - and grow with us. Find out more about ACRRM here.

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Australian College of Rural and Remote Medicine (ACRRM) jobs

Virtual Learning Assistants